TeL-CONNECT
TeL-Connect send missed call notification to the called party, on behalf of the caller who has no balance to make a call. This service generates call back revenue for MNO
Customer Issues:
- Zero/Low balance subscribers and offering
- Airtime credit/ loans not in place for all subscribers.
- 15-25 % of prepaid base currently out of airtime (fund less)
- Operator cut-off the line for zero balance subs
- Up to 3-5 % of total calls are not successful
- ARPU/MOU decrease
We happy to solve
- Transform every non-successful call/SMS between parties to native Real missed call alert
- Zero balance call attempt
- Busy calls/Unreachable
- Zero balance SMS attempt
- Automatic, and real-time, like network feature
- Highest callback rate comparing to SMS
- The revenue increase from zero balance subscribers
- Well accepted by subscribers
- No changes in Network
- Native for users